Privacy Policy and Cookies Policy of the company "Nikos Kouris"

This privacy policy describes the personal data collected or generated (processed) when you use the "Nikos Kouris" website (hereinafter the "Websites")

It also describes how we use, share and protect your personal data, the choices you have regarding your personal data, and how you can contact us.

WHO is Responsible for the Processing of your Personal Data?

" Nikos Kouris " is responsible for the processing of your personal data and is referred to in this privacy policy as " Nikos Kouris ", "us", "we" or "our"

WHAT Personal Data We Collect and WHEN

We ask that you submit certain personal data to us in order to provide you with the products or services you request. For example, when you make purchases, contact our customer services, request to receive news, create an account, participate in our events or contests, or interact with or use our Site This personal data includes:

Contact details, including name, email, no. telephone, mailing address and billing address
Login and account information, including username, password and unique user identifier
Personal information, including gender, city, date of birth and purchase history
Payment or credit card details
Images, photos and videos
Data on physical characteristics and
Personal preferences, such as your wish list, as well as marketing and cookie preferences.
We collect additional personal information from you to provide specific information within our Site.
When you interact with our Site, certain data is automatically collected by your device or the web browser you use. More information about these practices is included in the Cookies section of this privacy policy. This data includes the following:

Device IDs, call status, network access, storage information and battery information
Cookies, IP addresses, referrer headers, browser and version identification data, as well as web beacons and tags
CHILDREN

We comply with local laws and do not allow children to register on our Site when they are under sixteen (16) years of age. We will seek parental consent for children participating in our experiences and events. .

TOOLS to Adjust What Personal Data We Collect

When using our Site, we also provide timely notice and obtain your consent to certain practices. For example we obtain your consent to use your location and send you notifications. We may obtain this consent through our Website or using the usual consents available on your device.

In many cases, your web browser or mobile device platform provides you with additional tools that allow you to control when your devices collect or share certain categories of personal data. For example, your mobile device or web browser you use may provide tools that allow you to manage the use of cookies or site sharing. We encourage you to familiarize yourself with and use the tools available on your devices.

WHY and HOW we use your personal data

We use your personal data for the following purposes:

To provide information about our Site and the Services you request

When you use our Website, we use your personal data to provide you with the product or service you have requested. For example, if you make a purchase on the nikoskouris.gr website, or participate in an event or promotion, we will use the contact information you give us to contact you about the purchase, event or promotion. If you contact our consumer services, we will use information about you, such as delivery or payment information, or the product you purchased, to help you resolve a problem or answer your questions.

In many cases, in order to use certain elements on our Website, you may need to provide " Nikos Kouris " with additional data or additional consent to use certain elements in a certain way. For example, to share content on social media, you may need to provide your social media account credentials.

To share information about our products, services and events, and for other promotional purposes

When you provide your consent, we will send you promotional communications and news about " Nikos Kouris " products, services, events and other promotions. You may opt-out of these communications at any time after you have given this consent.

If you are already a customer of " Nikos Kouris " (for example, if you have placed an order with us), we may use the contact information you provide us to send you marketing updates about similar " Nikos Kouris " products or services, where permitted by applicable law (unless you have already opted out of receiving such content). In other cases, we ask for your consent to send you marketing information. We may use the information you provide to us, as well as information from other "Nikos Kouris" products or services, such as your use of our Website, your visits or purchases in our stores, your participation in events and competitions - to personalize our communications with you about products and services we think may be of interest to you.

To operate, improve and maintain our business, products and services

We use your personal data for our business activity. For example, when you make a purchase, we use this information for accounting, auditing and other internal functions. We use personal data about how you use our products and services to improve your user experience, to help you identify technical and service problems, and to administer our Site.

To protect our or third parties' rights, property or safety

We may also use your personal data about how you use our Site to prevent or detect fraud, abuse, illegal use and violations of our Terms of Use, and to comply with court orders, government requests or the applicable legislation.

For general research and analysis purposes

We use data about how you use our Site, and/or our services to better understand consumer behavior and preferences. For example, we may use information about how visitors to the nikoskouris.gr website search and find products are used, in order to better understand the best ways to organize and present product offers in the "showcases" of our online stores.

Other purposes

We may also use your personal data in other ways and will provide specific notices when we collect the data, obtaining your consent where appropriate.

Legal Basis

In order to process your personal data, we rely on certain legal bases, depending on how you operate on our Website

When you purchase products from our Website, we need your personal data to fulfill the contract between us. For example we need your payment and contact information to deliver your order.
We also rely on other legal bases in order to defend our reasonable rights as a business, or to comply with a legal obligation or to protect our vital interests.
DISCLAIMER of your Personal Data

Posted by " Nikos Kouris "

"Nikos Kouris" shares your personal data with:

The retail stores of "Nikos Kouris" for the purposes and under the conditions mentioned above
Third party service providers who process personal data on behalf of " Nikos Kouris ", for example for credit card and payment processing, transfers and deliveries, hosting, management and maintenance of our data, email distribution, research and analysis, management of brand promotions and products, as well as management of certain services and elements. When we use third party service providers we enter into agreements obliging them to implement appropriate technical and organizational measures to protect your personal data.
Other third parties, to the extent necessary for the following purposes: (i) compliance with government request, court order or applicable law, (ii) preventing illegal uses of the Websites or violations of our Website Terms of Use and our policies; (iii) our own protection against third-party claims, and (iv) helping to prevent or investigate cases of fraud (e.g. counterfeiting)
To other third parties when you have given your consent
We may also transfer personal data we hold about you in the event of a sale or transfer of all or part of our business or assets (such as in the event of a reorganization, transfer, dissolution or liquidation).

Notification by you

When you use certain social media features on our Site, you may create a public profile that includes information such as username, profile picture, and city. You may also share content with your friends or the general public, including information about your interaction with "Nikos Kouris". We encourage you to use the tools we provide to manage Nikos Kouris social media sharing to control the information you make available through Nikos Kouris social media accounts.

PROTECTION and MANAGEMENT of your Personal Data

Encryption & Security

We use a variety of technical and organizational security measures, including encryption and authentication tools, to keep your personal data secure.

International data transfer

The personal data we collect (or process) in the context of our Website will be stored in Greece or in countries of the European Union or the European Economic Area or in the USA. Some of the data recipients with whom "Nikos Kouris" shares your personal data may be located in countries other than the one in which your personal data was originally collected. The laws in those countries may not provide the same level of data protection compared to the country that originally provided your personal data. However, when we transfer your personal data to recipients in other countries, including the US, we will protect your personal data as described in this privacy policy and in accordance with applicable law.

We take measures to comply with applicable legal requirements for the transfer of personal data to recipients in countries outside the European Economic Area or Switzerland that do not ensure an adequate level of protection. We use various measures to ensure that your personal data transferred to these countries is adequately protected under data protection rules. These include signing the EU Standard Contractual Clauses, certifying that the recipient has adopted the Corporate Binding Rules or adheres to the EU-US and Switzerland-US Privacy Shield. intercompany data transfer agreement.

Preservation of your personal data

We retain your personal data for as long as necessary to fulfill the purposes set out in this privacy policy (unless a longer retention period is required by applicable law). Generally this means that we will keep your personal data for as long as you have an account with "Nikos Kouris". In relation to your personal data related to product purchases, we retain this data for a longer period in order to comply with our legal obligations (such as tax and commercial law and for warranty purposes).

YOUR RIGHTS regarding your Personal Data

You have the right to request: (i) access to your personal data, (ii) an electronic copy of your personal data (portability), (iii) rectification of your personal data if it is incomplete or inaccurate, or (iv) deletion or restriction of your personal data in certain circumstances provided by applicable law. These rights are not absolute. Where we have obtained your consent to process your personal data, you have the right to withdraw your consent at any time.

If you would like to request a copy of your personal data or exercise another right, please contact us using the contact details in the Contact section.

Opting Out of Receiving Marketing Communications

If you have a "Nikos Kouris" account you can choose not to receive marketing communications from "Nikos Kouris" you can contact us using the contact details in the "Contact" section.

COOKIES

"Nikos Kouris" collects information, which may include personal data, from the web browser you use when you use our Website. We use a variety of methods, such as cookies, to collect this information, which may include (i) your IP address, (ii) your unique cookie identifier, information about your cookies, and information about whether your device has software to access certain elements, (iii) unique device identification number and device type, (iv) domain, browser type and language, (v) operating system and system settings, (vi) country and time zone, (vii) previous website visits, (viii) information about your interaction with our Websites, such as number of clicks, purchases, stated preferences, and (ix) access times and related URLs.

It is also possible to collect information from third parties through Websites using cookies, third-party plugins and widget-type tools. These third parties collect data directly from your web browser and the processing of such data is subject to their own privacy policies.

We use cookies to track our customers' use of our Website, as well as to understand their preferences (such as country and language preferences). This allows us to provide services to our customers and improve their online experience. We also use cookies to obtain aggregated data about website traffic and interaction, identify trends and obtain statistics so that we can improve our Websites. Generally there are three categories of cookies used on our Websites:

Functionality: These cookies are required for basic website functionality and are therefore always enabled. They include cookies that allow our Website to "remember" you as you browse, during a single visit or, if you request it, from one visit to another. They enable 'Shopping Cart' and 'Checkout' features to be available and help with security and regulatory compliance.
Performance: These cookies allow us to improve the operation of our Website by tracking usage. In some cases, these cookies improve the speed with which we can process your requests and allow us to remember your website preferences. Rejecting these cookies may lead to insufficient personalization of offers and poor website performance.
Social media and advertising: Social media cookies allow you to connect to the social media networks you use and share content from our Website on social media. Advertising (third-party) cookies collect information to help better personalize advertisements to your interests, both on our Website and on others. In some cases, these cookies include the processing of your personal data. Rejecting these cookies may result in the display of advertisements that are not as relevant to you or the inability to effectively connect you to Facebook, Twitter, or other social media and/or the inability to share content from you on social media networking.
You can also change your preferences via the 'Cookies' page at the bottom of each page on our Sites.

For a complete and up-to-date summary of all third parties accessing your web browser (through our own Network or others), we recommend installing a plugin specifically designed for this purpose. You can also enable a notification to be sent to you from your computer each time cookies are sent, or you can choose to disable all cookies. This is done through the browser settings on each web browser and device you use. Because every web browser is a little different, we recommend that you refer to the Help menu of the web browser you are using to learn the correct way to modify your cookies. If you disable cookies, you may not have access to many elements that make our Website more efficient, and some of our services may not function properly.

CHANGES to our Privacy Policy

Applicable laws and our practices change over time. If we decide to update our privacy policy, we will post the changes on our Site. If we make material changes to the way we process your personal data, we will send you prior notice or, where required by law, ask for your consent to implement those changes. We strongly recommend that you read our privacy policy and stay informed of our practices regularly. This privacy policy was last modified in March 2023.

QUESTIONS and Comments

We are available for questions, comments and concerns you may have about our privacy policy and privacy practices.

If you wish to submit comments or have questions or concerns, or if you wish to exercise your rights regarding your personal data, please contact the Customer Service Services, or the Manager of our business at Eptapyrgiou 65, Sykies Thessaloniki.

You can also send an email to info@nikokouris.gr
If you contact us through a private complaint, it will be evaluated with a view to resolving the issue in a timely and efficient manner. You also have the right to lodge a complaint with the relevant supervisory authority in your country of residence.


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